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Contact- Us
Find quick answers in our FAQ section. For anything not covered, including quiz-related questions, simply contact our friendly support team anytime.
What is valet or meet & greet parking?
Meet & greet parking or valet parking is a service that allows a driver to collect your car from the terminal on departure, park your car and return your car back to you on your arrival.
Do I need to book in advance?
Will I receive confirmation of my booking?
Yes, you will receive an automated confirmation of your booking, confirming all the details you have provided us with and confirmation of the total cost. The confirmation will also provide you with details of the procedure when meeting us.
What if I am going to arrive at the airport at a different time than I booked?
How will I know I am giving my car to one of your employees?
Our staff will greet you by your name and have a printed out booking form with the Star Parking logo on it. The details on the booking form will be the same as the details you provided us.
How far will you be taking my car and how will I know it is secure?
Your car is driven approximately 3.5 miles from terminals 1, 2 and 3 and 7.5 miles from terminal 4 to a secure car park. Our drivers log the mileage of your vehicle on collection, of which you receive a copy of so you know how far your car has been driven.
Send us Your Enquiry
Please complete the following information and a member of our Customer Service Team will contact you
We always Endeavour To respond you within 1Hr
Opening Hours: 5:00 AM to 23:30 – 365 Days A Year
CONTACT NUMBERS
Operations
+44 7530 5000 09
Operations
Company house registered number
08343993
Registered office
27 Old Gloucester Street London , WC1N 3AX